ServiceNow

Manager - Systems Engineering Managment

Join ServiceNow as a Manager - Systems Engineering in Kirkland, WA. Lead a team, manage datacenter infrastructure, and leverage AI. Requires 8-12 years in Systems Admin/DevOps, Linux, and project management. Benefits include competitive pay and flexible plans.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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DevOps
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
June 5, 2025

Lead and manage a team of Systems Administrators, act as an escalation point for issues, and manage team responsibilities regarding datacenter infrastructure and microservice clusters. Collaborate with internal teams, refine standard operating procedures, and document relief and resolution guides.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • People management experience with a technical operations team such as System Administration, DevOps, or SRE.
  • Solid experience with Linux (RedHat and/or CentOS) and fundamental internet services (DNS, Mail, Apache/Tomcat) with a good understanding of the LAMP stack.
  • Experience managing projects across geographical regions and good communication skills.
  • Familiarity with MySQL, Oracle, MariaDB or similar technologies and ITIL v3 framework and how it applies to incident, problem and change.

Benefits

  • base pay of $163,600 - $286,300
  • equity (when applicable), variable/incentive compensation and benefits
  • health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

8-12 years of experience in Systems Administration, DevOps, or SRE, with experience in Linux, AI integration, and project management