Manager, Client Success

AHEAD is seeking a self-motivated leader to manage the Client Success Management team, responsible for customer accounts and governance of services delivery for customers within AHEAD Managed Services.

Requirements

• 5+ years' experience in Management roles with people responsibilities.
• 5+ years' experience in Service Delivery Management or Project Management in a multi-customer environment.
• 5+ years' experience in a Managed Services Provider.
• 5+ years' experience utilizing ServiceNow.
• ITIL v4 Foundations Certification (preferred)
• PMP Certification (preferred)

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave