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ServiceNow
Manager, Customer Success Management
Join ServiceNow as a Manager, Customer Success Management in Staines, England. Lead a team to enhance customer adoption of ServiceNow products. 5+ years experience required. Flexible work options available.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
May 9, 2025
As a Manager of the Customer Success Management team, you will develop a team of Customer Success Managers to help customers achieve goals and foster greater adoption and usage of ServiceNow products. You will oversee the team's engagement with customers and lead them to improve technical health, deployment, and adoption activities.
Requirements
- 5+ years of related work experience
- Demonstrated success leading and growing a team of individual contributors
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Benefits
- Flexible work arrangements
- Equal opportunity employer
- Accommodations for individuals with disabilities
Requirements Summary
5+ years of experience, leadership skills, and ability to integrate AI into work processes
