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ServiceNow
Manager, Customer Success Management
Join ServiceNow in Dublin as a Manager, Customer Success Management. Lead a team to enhance platform adoption, leveraging AI and ServiceNow skills.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 23, 2025
ServiceNow is seeking a Manager of Customer Success Management to lead a team responsible for accelerating platform adoption and improving customer results. This role involves coaching, managing accounts, and ensuring customer needs are met. The company serves over 8,100 customers and is the leading AI-enhanced cloud platform provider in the industry.
Requirements
- Experience in integrating AI into workflows or improving decision-making.
- 5+ years of related work experience or equivalent experience.
- Ability to lead and grow a team.
- Creative problem-solving skills.
- Data-driven approach and commitment to value realization.
- Completed ServiceNow and related industry certifications.
Requirements Summary
5+ years of experience or equivalent, leading a team, & ability to drive business outcomes. ServiceNow certifications are desired. Data-driven approach to problem-solving is required
