Manager, Digital Capability Management Technical Analyst

The Technical Analyst is accountable for the delivery of digital capabilities and the support of IT services for Enabling Function areas. This position is responsible for the successful delivery of IT services such as the development of technology plans, digital solutions, reporting metrics, and continuous improvement initiatives.

Requirements

• Expert with advanced SQL commands and complex queries.
• Expert database concepts in Oracle and SQL Server
• Expert knowledge of relational databases and tools such as Oracle, MSSQL, Toad, SQL navigator, SQL Server Management Studio.
• Working Knowledge of Crystal Reports.
• Working knowledge of programming languages such as PL/SQL, Javascript, JQuery, XML, CSS, HTML.
• Working knowledge of scripting (any language)
• Working knowledge of Power BI or Tableau
• Working knowledge of job scheduling on any platform.
• Working knowledge of the use of transfer protocols such as sFTP.
• Working knowledge of integration technologies such as MFT, WebMethods, and encryption methods.
• General knowledge of source code repositories such as Git or SVN.
• General knowledge of AWS, RDS, Java/JSP,.NET
• General knowledge of middleware platforms such as Websphere and Oracle OHS.
• Basic Understanding of Windows and Linux Operating System.
• Basic Understanding of Web and Cloud Computing and Client Servers Architecture.
• Basic Understanding of Network Protocol and Topology.
• Proficient use of Excel for data manipulation.
• Demonstrated experience in delivering Corporate Application Services capabilities and managing/partnering with software vendors and service providers.
• Strong IT domain expertise in multiple sub-units and an understanding of how the teams are supported by IT tools and systems.
• Proven track record of successful IT delivery (BUILD) and ongoing operations (RUN).
• Excellent collaboration and communication skills, with the confidence to build strong partnerships with IT colleagues, external technology partners and service providers.
• Experience with both web/front-end and back-end applications.
• Extensive experience in report writing and data visualization.
• Excellent skills working within the IT matrix to define, deliver and run digital capabilities.
• Deep analytical skills and logical thinking to identify and resolve technical issues.
• Ability to focus on details while maintaining a clear understanding of high-level design requirements.
• Capable of managing multiple simultaneous high priority workloads.
• Experience with application maintenance and support as well as troubleshooting application and data related issues.
• Understanding of supporting financial teams during quarter end financial closes.
• Experience with Project Management and leading projects to completion.
• Ability to apply technical solutions to business processes.
• Familiar with agile and scrum methodologies.
• Experience with creating application workflow and database design.
• Familiar with Change Management Process.
• Experience managing offshore technical development team.
• Experience with creating Wire Frames and Business Process Flows.
• Experience with creating architectural diagrams/understanding of infrastructure setups/managing deployments ranging with varying complexities.
• Experience with organizing and leading conference calls to troubleshoot issues with stakeholders which can include the business.
• Knowledgeable with data migration process.
• Proficient with use of ServiceNow to create Change, Demand, Incident tickets or similar tool.

Benefits

• Competitive salary
• Comprehensive health insurance
• 401(k) plan
• Employee stock purchase plan
• Flexible work arrangements
• Paid time off
• Employee recognition and reward programs
• Professional development opportunities
• Diverse and inclusive work environment
• On-site amenities