Manager, Engineering, IT Services

Sephora is seeking a Hands-on Technical Leader to join their Engineering, IT Services team. This role involves owning technical outcomes, architectural direction, and leading a high-performing engineering team. The ideal candidate possesses deep engineering expertise and strong leadership skills. The company fosters an innovative environment where employees are valued and differences are celebrated.

Requirements

• 10+ years progressive software engineering and/or architecture experience
• 5+ years platform ownership (ServiceNow/JIRA/Confluence), architecture, customization, integration
• 5+ years Level 3+ production support & incident/problem management (ITIL)
• 3+ years people management of engineering teams
• 3+ years agile delivery (Scrum/Kanban)
• 3+ years cloud platforms (Azure preferred; AWS acceptable)
• Hands-on experience integrating and driving adoption of AI and emerging technologies

Benefits

• Comprehensive health, dental and vision plans
• 401(k) plan
• Various paid time off programs
• Employee discount/perks
• Life insurance
• Disability insurance
• Flexible spending accounts
• Employee referral bonus program