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Availity
Manager, Enterprise Applications (Remote)
Join Availity as a Remote Manager, Enterprise Applications. Lead ServiceNow and Atlassian platforms in ESM strategy. 7+ years IT experience required. Competitive benefits!
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 18, 2025
Availity is a healthcare technology company that provides revenue cycle and related business solutions. We are seeking a Manager, Enterprise Applications to own and evolve our Atlassian and ServiceNow platforms as the foundation of our Enterprise Service Management (ESM) strategy.
Requirements
- Bachelor’s degree in Information Technology or equivalent work experience
- 7+ years of experience managing ServiceDesk technologies (e.g., ServiceNow and/or Atlassian platforms)
- Deep understanding of ITSM and ESM concepts
- Proven ability to scale service management capabilities across multiple departments
- Proven ability leading and managing multiple priorities and projects
- Strong stakeholder management skills
- Proficiency in platform governance, reporting analytics, integration strategy and automation of service processes
- Proven expertise in the management of KPIs and Service Level Agreements
Benefits
- Competitive salary
- Bonus structure
- Generous HSA company contribution
- Healthcare, vision, dental benefits
- 401k match program
- Unlimited PTO for salaried associates + 9 paid holidays
- Education reimbursement
- Paid Parental Leave for both moms and dads, both birth parents and adoptive parents
Requirements Summary
7+ years of experience in IT, Bachelor’s degree in Information Technology or equivalent work experience, and deep understanding of ITSM and ESM concepts
