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DXC Technology
Manager ERP Package Applications
Manager ERP Package Applications at DXC Technology, Bengaluru. Design & implement ServiceNow ITOM modules, integrate CMDB/ITSM tools, optimize implementations. 10-12 yrs IT exp required.
ServiceNow Role Type:
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 5, 2025
We are seeking a talented and proactive ServiceNow Technical Consultant – ITOM. In this role, you will be responsible for the design, configuration, implementation, and support of the ServiceNow ITOM suite, ensuring seamless integration with broader IT Service Management processes and tools.
Requirements
- Lead and support the design, configuration, and implementation of ServiceNow ITOM modules
- Collaborate with stakeholders to gather technical requirements and align ITOM capabilities with business needs
- Integrate ServiceNow ITOM with CMDB, ITSM, and third-party monitoring tools
- Perform health checks, gap analyses, and optimizations of current ITOM implementations
- Troubleshoot and resolve ITOM-related issues
- Stay current with the latest ServiceNow platform updates, releases, and best practices
- Support presales and scoping efforts, if required
Benefits
- Competitive salary
- Professional growth opportunities
- Supportive and innovation-driven culture
Requirements Summary
10-12 years of IT experience, Bachelor's degree in Computer Science, Information Technology, or related field
