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Kraft Heinz
Manager, IT - Change & Configuration Management
Join Kraft Heinz as a Manager, IT - Change & Configuration Management in Mexico City. Leverage ServiceNow CMDB expertise to enhance IT change processes. Competitive salary and benefits included.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Configuration Management Database
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
May 1, 2025
The Manager, IT - Change & Configuration Management is responsible for overseeing the processes that ensure IT changes are implemented efficiently, securely, and with minimal disruption to operations.
Requirements
- Experience in ServiceNow specific to CMDB
- Deep and creative problem solving
- Experience implementing a CMDB or Change Management environment
- Strong leadership and high sense of accountability
- The ability to work in a management capacity and a level of understanding of technical infrastructure
- Strong administration, reporting, financial, and organisational skills
- Strong written and verbal communication skills
Benefits
- Competitive salary
- Benefits package
- Professional development opportunities
Requirements Summary
5+ years of experience, leadership skills, and technical infrastructure knowledge
