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ServiceNow
Manager, Product Design, Customer & Partner Experience
Manager, Product Design at ServiceNow, Santa Clara. Lead UX design team, drive customer/partner digital experiences. 8+ yrs UX design, 3+ yrs management, AI integration expertise required. 401(k), ESPP, flexible PTO.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 14, 2025
ServiceNow is seeking a Manager, Product Design, Customer & Partner Experience to lead a team of UX designers and drive the creation of digital experiences for customers and partners. The role involves setting clear goals, prioritizing tasks, and collaborating with cross-functional teams to deliver user-centered solutions.
Requirements
- 3+ years of experience managing people and/or leading design teams
- 8+ years of experience in UX Design and/or Interaction Design field
- Experience in integrating AI into work processes, driving decision-making, and using AI to solve problems
- Strong skills and experience in Enterprise Design or for CRM products
Benefits
- 401(k) Plan with company match
- ESPP
- Flexible time away plan
- Family leave programs
- Flexible spending accounts
- Health plans
Requirements Summary
3+ years of experience managing people and/or leading design teams, 8+ years of experience in UX Design and/or Interaction Design field, experience integrating AI into work processes
Apply now
Santa Clara
|
California
United States
Mid-Level
Remote
Full Time
163600-286300 USD/year
