Manager, Production Service Engineering - Federal

Manager, Production Service Engineering job involves leading a team of engineers, participating in a global management team, and managing planning, team objectives, and performance reviews. The role requires experience in software development, systems engineering, and networking, as well as experience in cloud infrastructure and AI integration.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Experience in cloud infrastructure including hardware platforms, OS, virtualization, public cloud (Azure, AWS, GCP), web applications and databases.
• Good knowledge of Linux systems.
• Understanding of Networking services and protocols - Routing, Load Balancing, DNS, SNMP, HTTPS, TCP/IP, etc.
• Working knowledge in one or more of the databases - Postgres, MySQL, Maria DB, Oracle.
• Experience in using Splunk for analysis and reporting.
• Hands-on skills in troubleshooting, analysis and problem-solving.
• Agile methodologies and software development experience.
• Experience in hiring, building and managing teams, demonstrating strong people management skills.
• 6+ years of experience in a technical operations team such as Production Support, System Administration, or SRE.
• Metric-driven mindset.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Benefits

• Flexible work persona, with a minimum of 2 days per week in the office
• Weekend shift coverage