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Acrisure
Manager, ServiceNow
Join Acrisure as a Manager, ServiceNow in Grand Rapids, MI. Lead ServiceNow initiatives, manage product backlog, and enhance customer experience. 5+ years in ServiceNow required. Competitive pay, healthcare, and growth opportunities offered.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 24, 2025
This role will be responsible for working with business and technology stakeholders and product teams to develop and convey ServiceNow vision; define backlog; and deliver and sustain the end-to-end customer experience.
Requirements
- Partners with IT leadership and other key stakeholders to define opportunities and to identify and prioritize enhancements based on predefined criteria (return on investment, productivity, compliance)
- Accountable for overseeing the development of product backlog and actionable user stories for ServiceNow
- Establishes priorities of the ServiceNow product backlog in collaboration with the IT leadership and Product Teams
Benefits
- Competitive Compensation
- Industry Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Parental Leave
- Generous time away
Requirements Summary
Bachelor's degree in computer science, engineering, business administration, or a related technical discipline. 5+ years of experience in the ServiceNow Platform. Strong leadership and influence skills
