Manager, ServiceNow

Acrisure is seeking a Manager, ServiceNow to develop and convey ServiceNow vision, define backlog, and deliver and sustain the end-to-end customer experience. The ideal candidate will have 5+ years of experience in the ServiceNow Platform and a strong leadership and influence skills.

Requirements

• Bachelor's degree in computer science, engineering, business administration, or a related technical discipline
• 5+ years of experience in the ServiceNow Platform
• Strong leadership and influence skills
• Professional, organized, and strong communicator
• Excellent teamwork, facilitation, relationship building, and negotiation skills
• Ability to present to all levels of management & executive leadership
• Familiarity with SOX audits, change management process, SDLC and testing processes
• Management experience preferred.
• ServiceNow Certified Systems Administrator and/or Developer is a must
• Expertise in overall ServiceNow Platform including ITSM, ITAM and ITOM
• Experience with ServiceNow HRSD, ITBM and other common applications desired
• Expertise of ServiceNow CMDB, Workflows, Discovery, and Integration Hub
• Extensive SQL database analytics
• High PC skills including experience with Microsoft Office Suite including Word, Excel, Power Point, Outlook, SharePoint.
• Able to work independently and enjoy a high degree of interaction with team members
• Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
• Self-motivated and driven
• Maintain a sense of urgency and ability to work with and meet deadlines
• Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
• Demonstrates excellent time management and prioritization skills
• Attention to detail and commitment to a high level of accuracy
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information

Benefits

• Competitive compensation
• Flexible vacation policy and paid holidays, plus paid sick time off
• Medical Insurance, Dental Insurance, Vision Insurance, Disability insurance (short-term and long-term), Pet Insurance
• Employee-paid supplemental insurance options
• Company-paid group life insurance
• Employee Assistance Program (EAP) and Calm App subscription
• Vested 401(k) with company match and financial wellness programs
• FSA, HSA and commuter benefits options
• Paid maternity leave, paid paternity leave, and fertility benefits
• Career growth and learning