NBCUniversal

Manager, Software Engineering (Platform Services)

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Governance, Risk, and Compliance
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 24, 2025

NBCUniversal is seeking an experienced Software Engineering Manager to lead a team focused on building and maintaining internal development platforms. This role involves owning critical infrastructure, ensuring reliability and security, and collaborating with cross-functional teams to drive development and innovation. The position has significant influence on the development workflow and impact on productivity.

Requirements

  • 5+ years of experience in software engineering, DevOps, or platform engineering
  • 3+ years of experience managing engineering teams
  • Hands-on experience with Terraform Enterprise, GitHub Enterprise, Nexus, and SonarQube
  • Experience with cloud platforms such as AWS, GCP, or Azure
  • Proficiency in infrastructure as code and CI/CD pipeline design
  • Experience with ITSM tools such as ServiceNow (SNOW), AutoNow, or Jira Service Management
  • Experience managing metrics dashboards using Amazon QuickSight or similar BI tools
  • Experience managing observability platforms such as Splunk and Datadog
  • Familiarity with platform governance practices
  • Strong communication and interpersonal skills
  • Comfortable giving and receiving feedback in a constructive environment

Benefits

  • medical
  • dental
  • vision
  • 401(k)
  • paid leave
  • tuition reimbursement
  • discounts and perks

Requirements Summary

5+ yrs software/DevOps exp. 3+ yrs engineering team management. Terraform, GitHub, Nexus, & SonarQube experience required. Cloud platforms & CI/CD needed.