ServiceNow

Manager Software Quality Engineering

Join ServiceNow in Waltham, MA as a Software Quality Engineering Manager. Lead AI-driven quality assurance, leveraging Agile and test engineering expertise. Benefits include health plans, 401(k), and equity.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Workflow Automation
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 12, 2025

ServiceNow is seeking a Software Quality Engineering Manager to lead a team in ensuring the quality of AI-powered search and workflow automation features in the Now Platform. This role involves integrating AI technologies, testing, decision-making, and workflow automation, offering a leadership position within a fast-paced, Agile environment. The role focuses on influencing product development, team growth, and operational excellence.

Requirements

  • 7+ years of software product quality engineering experience
  • 5+ years of experience in a management position for technical teams
  • Advanced working knowledge of test engineering processes and methodologies
  • Significant hands-on experience in project management
  • Demonstrated leadership, coaching, and mentoring skills

Benefits

  • Health plans
  • 401(k) Plan
  • ESPP
  • Matching donations
  • Flexible time away plan and family leave programs
  • Equity

Requirements Summary

7+ yrs SWEQA exp. 5+ yrs management. Strong test engineering & Agile knowledge. Demonstrate leadership & coaching skills