Manager, Technical Project & Release

The Technical Project & Release Manager leads Enterprise IT services planning and execution while overseeing technical coordination across development, testing, operations, and governance groups. This role manages system access and profile management processes, ensures compliance with established Change Control procedures, and drives automation and process improvements across release workflows.

Requirements

• Plan, coordinate, and manage all phases of the enterprise IT services and execution release lifecycle across multiple applications and environments.
• Lead technical project management activities including scheduling, risk identification, dependency tracking, and stakeholder communication.
• Oversee profile management processes, including role provisioning, access updates, workflow approvals, and system documentation.
• Ensure compliance with enterprise Change Control standards, submitting and tracking change requests through ServiceNow or similar platforms.
• Drive automation initiatives to streamline release metrics, reporting, and routine operational tasks.
• Maintain and develop SOPs, release runbooks, and technical documentation for repeatable, compliant release operations.
• Create visual dashboards and metrics that inform leadership on release volume, timing, risk, and performance.
• Coordinate cross-team alignment between development, QA, product owners, and operations to ensure smooth releases and issue resolution.
• Manage and modernize documentation platforms (e.g., OneNote → Confluence), ensuring accuracy, version control, and collaboration.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance