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MANTECH
Mantech
MANTECH Dedicated Support Technician, McLean VA. Support mission-critical IT ops, troubleshoot technical issues, manage Active Directory. Requires 7-11 yrs exp, RH Admin cert, Windows expertise. 401k, tuition reimbursement.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 13, 2025
MANTECH seeks a Dedicated Support Technician to join their dedicated support team in McLean, VA. The role involves supporting mission-critical IT operations, troubleshooting technical challenges, and ensuring reliable IT service delivery.
Requirements
- High School Diploma with 11 years of experience, an Associate’s Degree with 9 years of experience, or a Bachelor’s Degree with 7 years of experience.
- Former Restricted Handling (RH) Admin or current Restricted Handling (RH) Administration.
- Knowledge of Windows Active Directory.
- Ability to resolve technical problems and respond to requests via phone, in-person, ticketing systems, or IM related to hardware, software, network, access, or telecom.
- Demonstrated technical and problem-solving capabilities to address critical IT issues.
- Experience supporting Windows and business applications in an enterprise environment.
- Familiarity with desktop programs, configuration, and debugging techniques.
- Experience with virus scanning, standalone desktop, laptop computing services and experience with troubleshooting servers, printers, and peripheral devices.
Benefits
- 401k Matching
- Retirement Plan
- Tuition Reimbursement
Requirements Summary
High school diploma with 11 years of experience, or associate's degree with 9 years of experience, or bachelor's degree with 7 years of experience, plus experience supporting Windows and business applications in an enterprise environment
