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ServiceNow
Mgr, Expert Services Mgmt
ServiceNow Manager, Expert Services in Addison, TX. Lead consultant teams delivering RiskSecOps solutions. Requires 5-10yrs consulting, ServiceNow technical expertise, people management. PTO, 401k, visa sponsorship.
The Mothership
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Security Operations
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 3, 2025
ServiceNow is looking for a Manager in their Expert Services organization in AMS, focused on leading a team of Business and Technical Consultants in delivering timely, high-quality work for ServiceNow customers.
Requirements
- Significant consulting experience for complex, global delivery/professional services teams
- Technical delivery and architectural experience with ServiceNow RiskSecOps capabilities
- Familiarity with resource management
- Excellent interpersonal skills, customer-centric attitude, and experience working with diverse teams
- Strong organizational, prioritization, and time management skills
- Experience monitoring and summarizing business and financial metrics
- Proactive attitude, critical thinking, problem solving, escalation, and conflict resolution
- Excellent communication and presentation skills
- Experience with people development, including coaching and mentoring for business and technical roles
- Fluency in English
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Relocation Assistance
- Tuition Reimbursement
Requirements Summary
5-10 years of experience in consulting, technical delivery, and resource management
