Tier One Technologies

Middleware Administrator – Linux/Unix/WDW (Hybrid)

Middleware Administrator (Linux/Unix/WDW) at Tier One Technologies, Eagan, MN. Manage OS environments, ServiceNow incident/change management, disaster recovery. 8+ yrs sys admin exp required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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IT Service Management
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Incident Management
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Security Operations
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
December 5, 2023

Tier One Technologies is seeking a Middleware Administrator specializing in Linux, Unix, and Windows Data Warehouse (WDW) to support our U.S. Government client. This hybrid contract-to-hire position will be located in Eagan, MN.

Requirements

  • Maintain and support the integrity of a variety of operating system environments (i.e. Linux, Unix, Windows) and related software licensing and maintenance agreements.
  • Provide day-to-day incident and deployment support of multiple server operating systems, which includes on-site and remote administration, user support, performance monitoring and tuning, and capacity planning.
  • Manage incident response via the ServiceNow application in accordance with the published company’s Change Management Service Level Agreements (SLAs).
  • Perform a technical leadership role in incident response, maintenance, documentation, and support of a large, complex, distributed server environment.
  • Develop growth plans as needed to ensure that the hosting environment can support the projected growth of the application environment.
  • Develop and implement procedures that support proactive problem detection and avoidance, including disaster recovery planning and implementation.
  • Create and maintain project plans as necessary in accordance with company’s standards then keep the management notified of critical failures or potential missed milestones.
  • Work with Program Manager, Project Managers, Engineering staff, and vendors to manage projects, drive outcomes and lead teams.
  • Analyze and resolve complex hardware and software problems issues.
  • Assist company’s development community to perform tests and implement software changes.
  • Develop and implement operational management process and procedures.
  • Track inventory and provide documentation required for deploying servers.
  • Use security management systems and facilitates in backups and restores of data and application code.
  • Provide weekly status reports and maintains hours worked on projects.
  • Follow the appropriate quality assurance program chosen by the Management.
  • Perform assistance, training and sharing information to users and other administrators.

Requirements Summary

8+ years of experience as a Systems Administrator (Linux/Unix/WDW/Middleware) and middle-tier administration experience