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Norgine
Modern Workplace Engineer / Business Analyst
Modern Workplace Engineer/Business Analyst at Norgine, Milan. Design & implement business processes using technology. Requires BA degree, Microsoft 365 expertise, AI tools experience. Comprehensive benefits.
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
We're looking for a Modern Workplace Engineer / Business Analyst to join our team at Norgine. As a Modern Workplace Engineer, you'll be responsible for analysing, designing, and implementing business processes to enhance operational efficiency and effectiveness by using technology. This role involves collaborating with various departments to identify requirements and areas for improvement, using existing tools and methodologies to streamline processes, and ensuring that changes align with the company's strategic goals.
Requirements
- Business Process/Model Rethink
- Continuous Improvement
- Improvement/Innovation
- Business Requirements Identification
- Analysis of "As Is" and "To Be"
- Processes Automation
- Technical Support
- Technology Implementation
- Insights and Reporting
- Personal Capability Building
- Compliance Responsibility
Benefits
- Comprehensive benefits package (may vary per location)
Requirements Summary
Bachelor's degree in Business Administration, Management, Information Technology or related field. Proven experience implementing use cases with Microsoft Copilot or Open AI-based tools. Comprehensive knowledge of Microsoft 365 configuration and lifecycle management
