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Chubb
MS Dynamics Support Analyst
Join Chubb as an MS Dynamics Support Analyst in Monterrey, Nuevo León. Leverage ServiceNow for troubleshooting and support for 3000+ users globally.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
Integration Hub
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 21, 2025
MS Dynamics Support Analyst required to provide technical support and troubleshooting services for MS Dynamics delivery team, supporting up to 3000 users globally. Role involves problem-solving, excellent communication and customer handling skills, with flexibility and adaptability required.
Requirements
- Troubleshooting and integration monitoring
- Problem management and root cause analysis
- Fault management and support activities
- Excellent communication, customer handling, influencing and inter-personal skills
- Previous experience with support tools, preferably ServiceNow and Jira
Benefits
- Scope for progression and training
- Supporting a dynamic team with a global presence
Requirements Summary
Troubleshooting, problem management, excellent communication and customer handling skills, previous experience with support tools
