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NTT Ltd.
MS Engineer, Unix
MS Engineer Unix at NTT Ltd., Mumbai. L3 platform support with ITSM expertise, cross-functional collaboration, mentoring, and technical excellence. 4-10 yrs IT experience required.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
April 2, 2025
Join NTT DATA, a global innovator of business and technology services, and make an impact in the company's technical excellence and leading innovations. As a Platform Support Engineer (L3), you will exercise excellent customer service skills and apply technical knowledge to support IT Service Management and various technologies.
Requirements
- Provides support to users/administrators of the NTT platform
- Supports and contributes to the growth of best practices for delivery of support services
- Engages with cross-functional teams to build, drive and improve tools and processes for quicker issue resolution
- Mentors less experienced team members in various technologies
Requirements Summary
4-10 years of experience in IT, with a focus on customer-facing technical support and web development support
