NAM HR Connect Inquiry Management Generalist – C05

HR Connect NAM Inquiry Management Generalist provides operations support services, including customer support, case management, and risk assessment, in a contact center environment.

Requirements

• Previous relevant experience in contact center
• Knowledge in Workday and ServiceNow
• Knowledge in HR
• Intermediate/Advance English level (writing and spoken)
• Proficient in Microsoft Office
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience in customer service

Benefits

• None mentioned in the job description