Network and Audio Visual Cabling Support Specialist

Link Solutions is seeking a Networking and Audio-Visual Cabling Support Specialist to join our team at Aberdeen Proving Ground, MD. The role involves installing and maintaining data and audiovisual communications, supporting enterprise network architecture, and troubleshooting connectivity issues.

Requirements

• US Citizenship
• Active DoD Secret Security Clearance
• BA/BS Degree or AA in computer science or information technology with two (2+) years of experience
• Five (5+) years of relevant experience working in an IT enterprise network or AV cabling infrastructure
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140
• Ability to interpret technical drawings, wiring diagrams, and floor plans
• Knowledge of network management and monitoring software tools
• Proficiency with Microsoft Office products
• Familiarity with copper and fiber cabling standards, color codes, and cable testing procedures
• Experience supporting audiovisual systems (projectors, video conferencing, display setups)
• BICSI or equivalent certification (preferred)
• ITIL v4 certification (preferred)
• Experience with incident management within the ServiceNow ITSM platform (preferred)
• Understanding of network communications in multi-protocol environments (preferred)
• Experience creating and modifying documentation for technical processes and procedures (preferred)
• Experience working in a Department of Defense (DoD) environment (preferred)
• Problem solving and troubleshooting skills
• Strong self-starter requiring minimal supervision
• Excellent communication skills (written and oral) and interpersonal skills
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks

Benefits

• Paid holidays
• Paid time off
• Medical
• Dental
• Vision
• Company-paid long and short-term disability
• Life insurance
• Referral bonuses
• Relocation incentive program
• Certification reimbursement program
• Retirement