DXC Technology

Network Engineer

Join DXC Technology as a Network Engineer in Shanghai. Leverage ServiceNow for ticket resolution, manage global network security, and enhance firewall architectures. ITIL V3 preferred.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 17, 2025

This position is responsible for the design, maintenance, and day-to-day operation support of TE's global network security architectures. The individual in this role will be involved in the architecture/strategy, day-to-day management, and projects associated with the network architectures.

Requirements

  • Maintain and administer IDC networks and related computing environments
  • Maintaining network resources, focusing on configuration of network firewall, security policies, operating systems, applications and services in a wired and wireless environment
  • Provide technical expertise in areas of Network security policies and Firewall technologies
  • Design, install, and maintain highly complex global network and firewall architectures
  • Manage and continually improve firewalls security policies
  • Monitor and drive Firewall upgrades, patching, replacement, and lifecycle management to ensure environment stability and audit compliance
  • Proactively monitor and tune the Firewall architecture to achieve optimum performance levels; provide performance statistics and reports
  • Perform a variety of tasks associated to the network infrastructure to support growth, performance improvement, and security initiatives
  • Meet all applicable Security requirements specified in any Buyer and Supplier Information Security Policies and Models, Addendum and its IT Controls Attachment, and contractual requirements, legislative and statutory requirements, and as expressed in the Service Levels
  • Recommend Data Network security policy requirements and solutions on an ongoing basis
  • Ensure that the EM network is secure and meeting standard operating procedures
  • Ensure installation of those devices that comply with Buyer standards and security policies unless approved by the Buyer
  • Develop and update data network security policies/procedures in accordance with the applicable Change Management Process
  • Provide security information reporting (i.e. system operational performance based on security standards)
  • Provide input to Proxy/Data Network security policies/procedures in accordance with the applicable Change Management Process
  • Proactively participate in the resolution of ServiceNow tickets by taking ownership of tickets, resolving and closing with proper detail. Works with other engineers to assist in the closure of tickets where applicable
  • Deliver various cybersecurity initiative to Supplier site
  • Participate in cybersecurity awareness initiatives and implement follow-ups identified

Benefits

  • Good English communication skills (written and oral)
  • ITIL V3 Foundation Certification is desired
  • Experienced in working within an IT support function
  • Ability to prioritize issues and to quickly find solutions
  • Ability to quickly comprehend the functions and capabilities of new technologies
  • Ability to learn and adapt to new frameworks/technologies and quickly integrate with them for automation service delivery
  • Able to find effective workarounds to product limitations/constraints
  • Team worker with strong ownership and drive
  • Interact with immediate supervisor, team lead, team members, customers, and users on a daily basis
  • Experienced with working in a large, global, follow-the-sun organization

Requirements Summary

Minimum 4-6 years experience in network Support, Bachelor's degree in a technical field such as Computer Science, Technical, Engineering, Information Technology, etc