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CACI International Inc
Network Incident Management Quality Assurance Lead
Join CACI International Inc as a Network Incident Management QA Lead in Sterling, VA. Leverage ITIL and ServiceNow skills to enhance network quality.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 25, 2025
We are seeking an experienced ITIL Network Incident Management Quality Assurance Lead to ensure the highest standards of quality in our IT network incident management processes.
Requirements
- 10+ years of experience in network operations, quality assurance, or related roles
- Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
- ITIL V3 or 4 certification and training
- Experience with Network Incident Management processes and practices
- Hands-on experience with incident management tools (e.g., ServiceNow, Remedy)
Benefits
- Comprehensive benefits including healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Requirements Summary
10+ years of experience, Bachelor's degree, ITIL certification, experience with Network Incident Management processes and incident management tools
Apply now
Sterling
|
Virginia
United States
Senior
Remote
Full Time
120800-265800 USD/year
