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CACI International Inc
Network Problem Management Quality Assurance Lead
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 25, 2025
We are seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure the effectiveness and efficiency of our network problem management processes.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field
- 10+ years of experience in network operations, quality assurance, or related roles
- TS/SCI with Poly required
- Experience with major ITSM platforms (e.g., ServiceNow, BMC Remedy)
- ITIL certification in Problem Management
Benefits
- Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Requirements Summary
10+ years of experience in network operations, quality assurance, or related roles; TS/SCI with Poly required; ITIL certification in Problem Management
Apply now
Sterling
|
Virginia
United States
Senior
In-Person
Full Time
120800-265800 USD/year
