NEORIS

NewIT - Service Manager (São Paulo)

Join NEORIS as a Service Manager in São Paulo. Leverage ServiceNow and ITIL skills to lead AMS SAP operations. Benefits include health plans and more.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 1, 2025

We are looking for a Service Manager with solid experience in AMS SAP and in-depth knowledge of ITIL to lead a strategic managed services operation.

Requirements

  • Higher education in IT, Engineering, Administration or related areas
  • Proven experience as a Service Manager in AMS SAP operations
  • Practical knowledge of ITIL (certification v3/v4 is a plus)
  • Experience with ITSM tools (e.g. ServiceNow, Jira, Solution Manager)
  • Ability to manage multidisciplinary teams and act under pressure
  • Technical-functional knowledge in SAP (FI, MM, SD, Basis, ABAP - desirable)

Benefits

  • Meal Voucher and Food Allowance
  • Private Pension Plan
  • Health Plan
  • Dental Plan
  • Life Insurance
  • English/Spanish Language Classes
  • Wellhub
  • Childcare Subsidy
  • Neoris Global Campus

Requirements Summary

IT degree, 2-5 years of experience, ITIL certification and SAP skills