NOC Administrator – Department of Technology – (1093)

The Department of Technology is seeking a Network Operations Center (NOC) Administrator to join their team in San Francisco. This senior-level role involves monitoring, analyzing, and supporting network infrastructure, applications, and wireless services. The position requires collaboration with internal and external teams and contributes to operational excellence within a 24x7 environment. The role involves incident management, performance monitoring, and ensuring service level objectives are met.

Requirements

• Perform incident management activities.
• Set up and maintain network infrastructure and applications.
• Develop and produce performance reports.
• Assist with troubleshooting and configuration.
• Document and update activities and change controls.
• Provide excellent customer service and communication.

Benefits

• Competitive pay
• Career growth opportunities
• Diverse work environment
• Work-life balance