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Staff4Me
NOC Tier 1
Join Staff4Me as a NOC Tier 1 in Cebu City. Utilize ServiceNow for case management, network support, and documentation. Requires 2+ years in networking and relevant certifications.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
January 21, 2025
CallTek will address new cases, monitor platforms, consult Knowledge Base, and document work in ServiceNow, escalating cases to the client's agent when necessary, with regular reviews conducted between CallTek and client.
Requirements
- 2 years+ of experience supporting enterprise wired or wireless networks
- 2 years+ of college with a Computer Networking, Computer Science, or Information Technology focus/major
- Any of the following technical certifications - Cisco CCNA, Net +, NSE 3+ Fortinet, or Fortinet Certified Fundamentals + certification, ITIL 4
Requirements Summary
2 years of experience in network support, computer networking degree, or technical certifications like Cisco CCNA or ITIL 4
