Leidos is looking for an Operations and Maintenance Systems Engineer to support a complex DHS effort. The Senior Systems Engineer will provide O&M support on a mission-critical program supporting the CBP Passenger Systems Program Directorate (PSPD).
Requirements
- BS/BA degree and 8 years of prior relevant experience or a Masters' degree with a minimum of 6 years of previous relevant experience; or 4 years of experience in lieu of degree
- U.S. Citizen
- Must be able to maintain and obtain a CBP Background Investigation prior to start
- Experience with supporting applications within the AWS Cloud environment
- Experience with troubleshooting application production problems and providing solutions promptly
- Experience with monitoring production applications and databases
- Ability to analyze recurring problems and initiate solutions for preventing reoccurrence
- Experience in supporting O&M 24x7x365 operations including nights, weekends and holidays
- Knowledge of ticketing systems such as ServiceNow and JIRA