Observability, Senior Specialist

Interac is seeking a Monitoring & Observability, Senior Specialist to ensure the availability, confidentiality, and integrity of Interac systems while championing best practices for Monitoring & Observability. The ideal candidate will have technical expertise in Splunk, Dynatrace, and visualization products, and experience in leading teams and providing observability vision and roadmaps.

Requirements

• University degree in Computer Science, Computer Engineering, Information Systems or similar, or equivalent combination of education and work experience
• Minimum of 2-5 years of work experience administrating Splunk and/or Dynatrace
• Experience with ServiceNow (ITSM/ITOM) and managing tool integration with ServiceNow
• Extensive experience working with Splunk, visualization products and/or Dynatrace
• Experience with leading teams and providing observability vision and roadmaps
• Experience with log and metrics collection and analysis
• Deeply familiar with application monitoring for Java applications & microservices architectures
• Experienced in writing alerts, reports, and dashboard queries in Splunk or similar
• Experience with automated pipelines and implementations
• Experience with alert and notification management in PagerDuty or similar
• Proficiency in working with both Linux/Unix and Windows systems
• Knowledge in one or more scripting languages
• Understanding of ITIL service management processes
• Skills in IT problem diagnosis and resolution
• Strong verbal and written communication and interpersonal skills
• Love of learning and willingness to learn new technologies and maintain industry knowledge
• Ability to solve difficult problems with efficient and logical solutions
• Ability to stay organized, manage multiple priorities and deal with information from different sources at once
• Positivity and ability to thrive under pressure
• Open to new ideas and change initiatives

Benefits

• Connection with talented people who are driven by their passion of a common goal
• Core Values that define the company and its culture
• Compensation and benefits that are driven by individual and corporate performance
• Education and training to ensure the employee is the best at what they do
• Generous Paid Time Off