Onsite IT Support Techniker (m/f/d) –Eschborn

We are looking for Onsite IT Support Technicians (m/f/d) to support our growth and deliver enhanced digital workplace experience for thousands of users worldwide.

Requirements

• Fluency in German and English
• Two or more years of relevant experience
• Experience in the following areas: Handling of ServiceNow tickets, Assistance with Software deployment and with Software related issues (Standard & Non-Standard), Support of Microsoft Windows and Apple operating system as well as Microsoft Office 365 suite, How-to assistance of End User assigned IT devices and software, Standard and non-standard HW Devices (peripherals like monitors, label printers, etc.), Basic HW support for Desktop & Laptop: RAM upgrade, Keyboard exchange, SSD HD replacement, Smart Hands experiences for any support team including but not limited to: MFP, Standalone, Networked Printers & Scanners, including toner replacement etc, Servers & Storage, Providing support for meeting room equipment (Audio and Video) as well as for Network cabling and port patching, Wi-Fi network, replacement of router, HUBS and Switches, Document management like Asset Management, Knowledge Management maintenance, Site Operations Manual, etc., Stock management (incoming & outgoing IT goods), End user training and education

Benefits

• Flexible working time models
• An attractive salary package
• Training and mentoring to support your career