Ontology & Content Governance Specialist

ServiceNow is seeking a highly motivated Ontology & Content Governance Specialist to safeguard the integrity of their data and content foundation. This role involves applying governance rules to metadata and taxonomies, reviewing requests for metadata, validating taxonomy usage, managing content lifecycle tasks, and providing day-to-day guidance to teams. The ideal candidate is detail-oriented, analytical, and comfortable working with various platforms to ensure data accuracy and reliability.

Requirements

• 4 years of experience in marketing operations, content management, data entry/quality, or a related internship or role
• Experience reviewing and applying categories, tags, or fields in systems, with a focus on keeping updates consistent across tools
• Strong attention to detail, with the ability to check work carefully and spot errors or inconsistencies
• Curiosity and an AI-native mindset: eager to learn how clean, organized data powers automation, reporting, and smarter ways of working
• Bachelor’s degree in Marketing, Business, Information Systems, or related field

Benefits

• Competitive Salary
• Opportunity for Growth
• Flexible Work Environment