CACI International Inc

Operations Analyst, Senior

Join CACI as a Senior Operations Analyst in Doral, FL. Leverage ServiceNow for IT operations, requiring ITIL certification and 8-10 years of experience. Comprehensive benefits included.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 2, 2025

CACI is seeking an experienced Operations Analyst, Senior, to support U.S. Southern Command (USSOUTHCOM) in Doral, Florida. The ideal candidate will oversee and optimize operations activities, ensuring smooth and efficient implementation of execution and operations across USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES).

Requirements

  • Must hold an active secret level clearance
  • Bachelor’s degree in information technology, Computer Science, or related field
  • Minimum 8-10 years of experience in IT Operations or similar technical operations roles
  • Extensive experience providing mission planning, evaluation, and readiness support for military operations
  • Experience with Joint Task Force C2 requirements
  • ITIL v4 Foundation certification
  • Proven ability to lead and facilitate meetings with diverse groups of stakeholders
  • Strong analytical and problem-solving skills
  • Experience with change management tools and ITSM platforms (ServiceNow)

Benefits

  • Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Requirements Summary

8-10 years of IT experience, ITIL certification, and experience with Joint Task Force C2 requirements