CACI International Inc

Operations Analyst, Senior

Join CACI as a Senior Operations Analyst in Doral, FL. Leverage ServiceNow for military operations support. Requires ITIL v4, 8-10 years IT Ops experience. Competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 2, 2025

The Operations Analyst, Senior position supports the U.S. Southern Command (USSOUTHCOM) in Doral, Florida, with responsibilities including analyzing operational data, planning and executing military operations, and improving combat readiness.

Requirements

  • Active secret level clearance
  • Bachelor’s degree in information technology, Computer Science, or related field
  • Minimum 8-10 years of experience in IT Operations or similar technical operations roles
  • Extensive experience providing mission planning, evaluation, and readiness support for military operations
  • Experience with Joint Task Force C2 requirements
  • ITIL v4 Foundation certification
  • Proven ability to lead and facilitate meetings with diverse groups of stakeholders
  • Strong analytical and problem-solving skills
  • Experience with change management tools and ITSM platforms (ServiceNow)

Benefits

  • Comprehensive benefits package
  • Competitive compensation
  • Flexible time off benefit
  • Robust learning resources
  • Autonomy to take time off as needed

Requirements Summary

8-10 years of IT Operations experience, Bachelor’s degree in information technology, Computer Science, or related field, ITIL v4 Foundation certification