CACI International Inc

Operations Analyst, Senior

Join CACI as a Senior Operations Analyst in Doral, FL. Leverage ServiceNow for IT operations, data analysis, and mission support. Requires ITIL v4 cert. Benefits include healthcare and education support.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 2, 2025

CACI is seeking an experienced Operations Analyst, Senior, to support U.S. Southern Command (USSOUTHCOM) in Doral, Florida. The ideal candidate will oversee and optimize operations activities, analyze operational data, and prepare reports for senior leadership.

Requirements

  • Active secret level clearance
  • Bachelor’s degree in information technology, Computer Science, or related field
  • Minimum 8-10 years of experience in IT Operations or similar technical operations roles
  • Extensive experience providing mission planning, evaluation, and readiness support for military operations
  • ITIL v4 Foundation certification
  • Experience with Joint Task Force C2 requirements
  • Proven ability to lead and facilitate meetings with diverse groups of stakeholders
  • Strong analytical and problem-solving skills
  • Experience with change management tools and ITSM platforms (ServiceNow)

Benefits

  • healthcare
  • wellness
  • financial
  • retirement
  • family support
  • continuing education
  • time off benefits

Requirements Summary

Bachelor's degree in IT or related field, 8-10 years of experience in IT operations, ITIL v4 Foundation certification