CACI International Inc

Operations Analyst, Senior

Join CACI as a Senior Operations Analyst in Doral, FL. Leverage ServiceNow for IT operations, ensuring mission success with strong analytical skills. Benefits include competitive pay and flexible time off.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 2, 2025

Operations Analyst, Senior position supporting U.S. Southern Command (USSOUTHCOM) in Doral, Florida, overseeing and optimizing operations activities, analyzing data, and ensuring smooth implementation of execution and operations.

Requirements

  • Active secret level clearance
  • Bachelor’s degree in information technology, Computer Science, or related field
  • Minimum 8-10 years of experience in IT Operations or similar technical operations roles
  • Extensive experience providing mission planning, evaluation, and readiness support for military operations
  • Experience with Joint Task Force C2 requirements
  • ITIL v4 Foundation certification
  • Proven ability to lead and facilitate meetings with diverse groups of stakeholders
  • Strong analytical and problem-solving skills
  • Experience with change management tools and ITSM platforms (ServiceNow)

Benefits

  • Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
  • Competitive compensation
  • Flexible time off benefit
  • Robust learning resources

Requirements Summary

8-10 years of experience in IT Operations, experience with Joint Task Force C2 requirements, ITIL v4 Foundation certification, and strong analytical and problem-solving skills