Operations Command Center Engineer (OCCE2)

Berkshire Hathaway Homestate Companies is seeking an Operations Command Center Engineer 2 (OCCE2) to manage escalated incidents, perform troubleshooting, and ensure network uptime. This role involves proactive monitoring, root cause analysis, configuration, and collaboration with cross-functional teams. The OCCE2 will contribute to operational efficiency and automation, and ensure SLAs are met.

Requirements

• Manage escalated tickets from OCCE1 for advanced troubleshooting.
• Monitor system health, performance, and uptime.
• Identify recurring incidents and initiate root cause analysis.
• Configure, troubleshoot, and maintain network devices.
• Manage and maintain cloud infrastructure (AWS, Azure, GCP).

Benefits

• Work-Life Balance
• Modernized Historical Setting
• Free Lot Parking
• Paid Time Off
• Retirements Savings Match
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program