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Amadeus
Operations Excellence Specialist
Join Amadeus as an Operations Excellence Specialist in Taguig, Metro Manila. Drive process improvements using ServiceNow and Lean Six Sigma. Bachelor's required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 13, 2025
The Operations Excellence Specialist is responsible for driving continuous improvement initiatives using Lean Six Sigma, identifying opportunities for process improvement, waste removal, and cost reduction, and working with cross-functional teams to implement changes.
Requirements
- Bachelor's degree in Information Technology, Mathematics, Management Information Systems (MIS), Statistics, or Business Administration or equivalent work experience
- 3-5+ years related technical experience on Kaizen and Lean methodology and 3+ years analytical experience in a reporting role
- 3-5+ years related experience in driving process improvement projects, standardization of operations, etc.
- Working knowledge on ServiceNow, PowerBI, Advanced Excel, Tableau or other visualization tools
- Intermediate knowledge of application coding and development lifecycle
- Analytical mindset, attention to detail, and ability to communicate well with all levels of the organization
Benefits
- Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry
- Fostering a culture of belonging and fair treatment
- Attracting the best talent from all backgrounds
- As a role model for an inclusive employee experience
Requirements Summary
Bachelor's degree in IT, MIS, Statistics, or Business Administration. 3-5+ years related technical experience and analytical experience in a reporting role
