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CACI International Inc
Operations Manager (ServiceNow)
Operations Manager (ServiceNow) at CACI, Virginia. Lead Platform Architects/Developers for Enterprise ServiceNow ITSM/ITOM sustainment. Requires 7+ yrs exp, CSA cert, secret clearance.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 5, 2025
The Operations Manager (ServiceNow) will provide hands-on technical guidance and oversight to a team of Platform Architects and Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation. The role requires leading the sustainment/Tier 2/Tier 3 efforts performed by developers, engineers, and technicians supporting the platform.
Requirements
- Active secret clearance OR ability to obtain a secret clearance
- DoD 8570 IAT Level II Certification (ex: Security+)
- Bachelor’s Degree and 7+ years of relevant experience
- ServiceNow Certified System Administrator certifications
- 3+ years’ experience leading operations teams
- 3+ years’ experience working in ServiceNow ITSM, ITOM or ITAM
- Experience with the maintenance of Microsoft Windows and/or Linux systems
Benefits
- Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Requirements Summary
7+ years of relevant experience, 3+ years’ experience leading operations teams, and ServiceNow Certified System Administrator certifications
