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CACI International Inc
Operations Manager (ServiceNow)
Join CACI International Inc as an Operations Manager (ServiceNow) in Chantilly, VA. Lead a team in managing ServiceNow ITSM/ITOM. Requires 7+ years experience and certifications. Comprehensive benefits offered.
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
IT Asset Management
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
June 5, 2025
The Operations Manager (ServiceNow) will provide hands-on technical guidance and oversight to a team of Platform Architects and Developers for the Sustainment and Administration of an Enterprise ServiceNow implementation. The role requires leading the sustainment/Tier 2/Tier 3 efforts performed by developers, engineers, and technicians supporting the platform.
Requirements
- Active secret clearance OR ability to obtain a secret clearance
- DoD 8570 IAT Level II Certification (ex: Security+)
- Bachelor’s Degree and 7+ years of relevant experience
- ServiceNow Certified System Administrator certifications
- 3+ years’ experience leading operations teams
- 3+ years’ experience working in ServiceNow ITSM, ITOM or ITAM
- Experience with the maintenance of Microsoft Windows and/or Linux systems
Benefits
- Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Requirements Summary
7+ years of relevant experience, 3+ years’ experience leading operations teams, and ServiceNow Certified System Administrator certifications
Apply now
Chantilly
|
Virginia
United States
Senior
In-Person
Full Time
103800-218100 USD/year
