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QTS Data Centers
OSC Facilities Support Engineer I (Rotating Shift)
QTS Data Centers seeks Facilities Support Engineer I in Virginia. Manage incidents, monitor EMPS/BMS alarms, troubleshoot remotely. Requires AAS/BS Engineering, 2+ yrs data center exp, ServiceNow/CMMS platform knowledge, BMS/EPMS monitoring skills, CMDB proficiency. Comprehensive benefits included.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
December 11, 2025
The Operations Service Center Facilities Support Engineer I (FSE) will be primarily responsible for all facilities' major incident management, monitoring a dashboard for EMPS/BMS alarms, hands-off remote troubleshooting support, change control, procedural compliance and review, and assisting with facilities program and application data integrity.
Requirements
- AAS or BS degree in Mechanical or Electrical Engineering, or a related field or equivalent professional experience
- Two or more years of experience in a data center or other critical environment
- One or more years of experience with CMMS, ticketing, and monitoring platforms, such as ScienceLogic, ServiceNow, or similar applications
- One or more years of experience with monitoring systems such as BMS and EPMS
- Knowledgeable in the use of Configuration Management Database (CMDB)
- Proficient with Microsoft Office Suite
Benefits
- medical, dental, vision, life, and disability insurance
- 401(k) retirement plan
- flexible spending and HSA accounts
- paid holidays
- paid time off
- paid volunteer days
- employee assistance program
- tuition assistance
- parental leave
- military leave assistance
- QTS scholarship for dependents
- wellness program
Requirements Summary
Bachelor's degree in Mechanical or Electrical Engineering or related field. 2+ years of experience in a data center or critical environment. Proficient with Microsoft Office Suite
