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Hitachi
OSS - IT Support Specialist Day Shift
Hitachi Energy seeks IT Support Specialist in Reynosa for day shift role. Deliver user support, troubleshoot hardware/software, manage assets. Requires 2+ years IT experience, ServiceNow proficiency, bilingual Spanish/English, Mexico work authorization.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 5, 2025
Hitachi Energy is looking for a proactive and customer-focused OSS - IT Support Specialist to join their Business Solutions IT team in Reynosa, Mexico. This role involves delivering IT support to users, troubleshooting hardware and software issues, and managing inventory and asset records.
Requirements
- Formal education or apprenticeship in IT from an accredited institution
- Minimum 2 years of professional experience in IT support
- Fluent in Spanish and English, with strong communication skills
- Proactive, solution-oriented, and able to work independently
- Familiarity with tools like ServiceNow, MS Office 365, Windows, iOS
- Legal authorization to work in Mexico (no visa sponsorship available)
Requirements Summary
2 years of IT experience, formal education in IT, and strong communication skills
