Partner Business Development Manager, CRM

ServiceNow is seeking a visionary and results-driven CRM Partner-Focused Business Development Manager to spearhead the growth of our CRM and AI-powered customer service solutions through strategic partnerships.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Proven experience in CRM business development, preferably in enterprise SaaS or platform ecosystems.
• Strong understanding of CRM technologies, customer experience trends, and AI applications.
• Strategic thinker with a track record of building and scaling partner ecosystems.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience working cross-functionally with product, sales, marketing, and partner teams.