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ServiceNow
Partner Business Development Manager, CRM
ServiceNow Partner Business Development Manager (CRM) in Milan. Drive CRM & AI customer service growth through strategic partnerships. Requires CRM SaaS experience, AI integration expertise, ecosystem building skills, and cross-functional collaboration abilities.
The Mothership
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 27, 2025
ServiceNow is seeking a visionary and results-driven CRM Partner-Focused Business Development Manager to spearhead the growth of our CRM and AI-powered customer service solutions through strategic partnerships.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Proven experience in CRM business development, preferably in enterprise SaaS or platform ecosystems.
- Strong understanding of CRM technologies, customer experience trends, and AI applications.
- Strategic thinker with a track record of building and scaling partner ecosystems.
- Excellent communication, collaboration, and stakeholder management skills.
- Experience working cross-functionally with product, sales, marketing, and partner teams.
Requirements Summary
Results-driven CRM business development experience, AI integration, CRM technologies, and partner ecosystem building skills
