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NOVANCY
Pilote d’exploitation / Service Delivery Manager confirmé en Freelance - Paris Ref. 006279
Join NOVANCY as a Freelance Service Delivery Manager in Paris. Lead RUN activities, manage incidents, and utilize ServiceNow skills. Team leadership required.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 18, 2025
We are seeking a Senior Operational Pilot/Service Delivery Manager for freelance work in Paris. This role involves piloting the RUN activity, reporting on production anomalies, managing incident flows, and facilitating communication between the teams. The position is a hybrid schedule of 2-3 days on-site in Paris.
Requirements
- Confirmed
- Good general knowledge of SI
- Ability to lead and coordinate a team
- ServiceNow, JIRA
Requirements Summary
Confirmed candidate preferred. Knowledge of SI and ServiceNow/JIRA is essential. Team leadership experience is a must
