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NOVANCY
Pilote d’exploitation / Service Delivery Manager confirmé en Freelance - Paris Ref. 006279
Senior Service Delivery Manager (Paris, Freelance) - NOVANCY. Lead RUN operations, incident management & production reporting. ServiceNow/JIRA expertise required. Team coordination skills essential. Hybrid role.
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 18, 2025
We are seeking a Senior Operational Pilot/Service Delivery Manager for freelance work in Paris. This role involves piloting the RUN activity, reporting on production anomalies, managing incident flows, and facilitating communication between the teams. The position is a hybrid schedule of 2-3 days on-site in Paris.
Requirements
- Confirmed
- Good general knowledge of SI
- Ability to lead and coordinate a team
- ServiceNow, JIRA
Requirements Summary
Confirmed candidate preferred. Knowledge of SI and ServiceNow/JIRA is essential. Team leadership experience is a must
