The ideal candidate will be responsible for optimizing the operational planning and processes in alignment with ITIL best practices and USSOUTHCOM SCITES 2 Contract objectives. This role will play a crucial part in ensuring smooth and efficient planning activities to ensure the successful operations of the Enterprise Information Environment (EIE) across USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES).
Requirements
- Must hold an active secret level clearance
- Bachelor’s degree in information technology, Computer Science, or related field
- Minimum 8 years of experience in IT change management roles
- Strong knowledge of joint military operations, interagency coordination, and allied force integration in developing complex operational plans
- Exceptional analytical skills in designing scenarios, assessing risks, and aligning plans with established priorities and command objectives
- Expertise in resource allocation, risk mitigation, and compliance with DoD regulations across the planning lifecycle
- Strong leadership abilities in guiding cross-functional teams, conducting training exercises, and delivering high-level briefings on operational concepts
- Proven record of leading major technology assignments and supervising planning teams within high-stakes military environments
- ITIL v4 Foundation certification
- Proven ability to lead and facilitate meetings with diverse groups of stakeholders
- Strong analytical and problem-solving skills
- Experience with change management tools and ITSM platforms (ServiceNow)
Benefits
- healthcare
- wellness
- financial
- retirement
- family support
- continuing education
- time off benefits