Platform Administrator

Medical Guardian is seeking a technically driven Platform Administrator to manage and support its enterprise applications and database environments. The role focuses on ensuring stability, data integrity, and optimal performance, partnering with cross-functional teams to resolve issues and implement improvements. This is a hybrid position requiring collaboration with business teams and IT leadership.

Requirements

• Administer and support the technical configuration, performance, and integrations of multiple business platforms (ERP, CRM, document management).
• Perform advanced SQL Server administration: develop and maintain stored procedures, optimize query and system performance, manage data structures, and troubleshoot database-level issues.
• Design, monitor and maintain system data flows and integrations, ensuring accuracy across platforms, APIs and middleware connections.
• Conduct root-cause analysis of technical issues, collaborating with vendors and internal stakeholders to deliver long-term solutions.
• Manage vendor relationships, handle escalated tickets, and coordinate recurring vendor review sessions.
• Create and maintain technical documentation, integration diagrams, data dictionaries, and runbooks.
• Provide after-hours or on-call support during critical system events focusing on uptime and data flow continuity.

Benefits

• Health Care Plan
• Paid Time Off
• Company Paid Short Term Disability and Life Insurance
• Retirement Plan