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ServiceNow
Platform Architect
Join ServiceNow as a Platform Architect in Tokyo. Leverage your 12+ years of experience to enhance platform adoption and customer outcomes using ServiceNow modules. Fluency in Japanese required.
ServiceNow Role Type:
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Job description
Posted on:
August 19, 2025
This role is for a Customer Outcomes Platform Architect within the Customer Outcomes team at ServiceNow, focused on accelerating platform adoption and improving customer outcomes. The Architect will establish a technical foundation in the ServiceNow Platform, ensuring customers use leading practices around instance strategy, technical governance, and core data. The role requires a consultative approach, guiding customers through engagements and translating business needs into an architectural blueprint.
Requirements
- 12+ years of experience in a professional services organization or equivalent education
- Experience in integrating AI into work processes and decision-making
- Ability to travel up to 20%
- Fluency in Japanese
- Authorized to work in Japan
- FD21 visa
- Large program experience leading architecture and design
- Enterprise architecture experience
Requirements Summary
12+ years professional services exp. Fluency in Japanese and authorization for FD21 visa required. Ability to travel up to 20%
